Bank Kiosk Market Size & Share Analysis - Growth Trends & Forecasts (2023 - 2028)
The bank's multi-function kiosk provides services, including the ability to deposit checks using the CTS interface, pay bills online with a debit card, browser-based Internet Banking, and non-cash/inquiry services like balance inquiries and mini statements, among others.
Multi-Function Kiosks integrate many functionalities onto a single platform, allowing various businesses to spend less money purchasing individual units. Banks increasingly choose multi-function kiosks over single-function kiosks due to low capital expenditures in application development, equipment purchases, installation, and maintenance.
Further, the customer prefers self-service solutions because it reduces their effort and time in performing banking transactions. According to a study by Source Technologies, self-service retail banking kiosks can offer significant improvements to physical branch locations. Moreover, investment in the development of multi-function kiosks is rising. For instance, The Beau Vallon Regatta site on Mahe is where the Seychelles Investment Bureau (SIB) has released an expression of interest (EOI) to local and foreign investors to construct a multi-story parking lot and kiosks.
The bank kiosk market is anticipated to register a CAGR of 27.54 % over the forecast period. The bank kiosk market growth can be attributed to several factors, such as the rising demand for self-service in several security-related applications in financial sectors, enhanced customer services offered by interactive kiosks, reduction in the overall operational costs, and increased adoption in various developing countries such as India, China, and Japan, among others.
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